Switching from Gingr to Woof
Moving from Gingr to Woof is free, and we do the heavy lifting. Download your database backup from Gingr and send it to us, and we'll move everything over for you: clients, pets, notes and future appointments. Woof is free for 30 days with no credit card, so you can settle in at your own pace.
Step 1: Download your data from Gingr
Gingr lets you download your whole database yourself. Its help center says: "The most common scenario for using a database backup is if you want to switch away from Gingr to another software provider." Go to Admin › Manage Data › Backup your database, and the backup "will download to your computer within a few moments".
Gingr says the backup is a MySQL file ("Database backups are in SQL format"), and that your login needs Gingr's "Can Backup Database" permission to make one.
Checked on 2026-10-14: Gingr, Backup Your Database. Steps in Gingr can change; their help center is the authority.
Step 2: Send it to us, and we'll do the rest
Email the backup to support@woof.net. Database files can be big, so a Google Drive or Dropbox link works best. We move your clients, pets, notes and future appointments, and we get started right away. When it's done, you're ready to book.
There's nothing for you to convert or tidy up first: send us the file as Gingr gives it to you.
What comes over
- Clients with their contact details
- Pets with their breed and details
- Notes
- Future appointments
What you set up yourself
A few things are yours to choose, because they're how your business runs:
- Services, prices and lengths. Prices are never imported, so each one is a price you chose.
- Your online booking link, at woof.net/book/your-name.
- Appointment reminders by text and email, on the days you choose.
Running both while you settle in
There's no need to switch overnight. Book new appointments in Woof, finish the ones already booked in Gingr, and move over fully once you're comfortable. Woof is free for 30 days and the trial needs no credit card.
Questions
What does moving cost?
Nothing. Moving your data to Woof is free.
How long does it take?
Downloading the backup from Gingr takes a few moments. Once it reaches us, we get started right away.
Will my clients notice?
Your online booking link changes to your Woof link, woof.net/book/your-name, so update it wherever you share it: your website, your social profiles and your Google business profile.
Do I need a credit card to try Woof?
No. Woof is free for 30 days, and the trial needs no credit card.
Bring your client book to Woof
Free data migration. Free for 30 days. No credit card.
Start free for 30 days, no credit card