Which reports does Woof have, and what does each one show?
Insights in Woof is one page of reports grouped by the question they answer: how is today running, how is the money, are we staying full, are clients coming back, how is the team. The top tiles show today's revenue and appointments, this month, and new clients.
Insights in the sidebar opens the hub. Four tiles at the top are live: today's revenue against yesterday, appointments today (done and upcoming), this month against last month, and new clients in the last 30 days. Below them, the reports.
Steps
- Click Insights in the sidebar On mobile it is under More, at the bottom right. The four tiles at the top of the hub are live: today's revenue against yesterday, appointments today, this month against last month, and new clients in the last 30 days.
- The tiles at the top are live Today's revenue against yesterday, appointments today, this month against last month, and new clients in the last 30 days.
- Click the report that answers your question The reports are grouped by the question: how is today running, how is the money, are we staying full, are clients coming back, how is the team. The search box at the top finds one by name when you already know which you want.
- The report opens on its own page, with the period you pick Business Analytics shows revenue, appointments and average ticket against the previous period, with your top services underneath.
How's today running?
- Daily Report: the day's revenue and appointments, and the end-of-day close.
- Cash Reconciliation: did today's cash match the drawer? Count it right here.
- No-Shows & Cancellations: who missed, who cancelled, who keeps doing it.
- Reminders & Confirmations: who got a reminder, and who still needs a call.
How's the money?
- Business Analytics: revenue trends and growth, month over month.
- Bookkeeping Export: transactions for your accountant, in the format your accounting software imports.
- Discounts & Promos: what discounting costs you, by code and by reason.
- Balances & Aging: who owes you money, and for how long.
- Tax Summary: sales tax collected, monthly, quarterly and year to date.
- Retail Stock Report: what is selling and what is about to run out.
Are we staying full?
- Waitlist Tracking: demand you turned away, and how much of it converts.
Are clients coming back?
- Reviews & Reputation: ratings and private feedback, caught early.
- Vaccine & Doc Compliance: whose paperwork is missing or about to expire.
- Client List: every client with contact details and last visit.
How's the team?
- Groomer Productivity: revenue, appointments and average ticket per groomer.
- Team Payroll: hours, commission, overtime and tips for the pay week.
- Clock In/Out Report: who worked when.
Coming soon
Two cards are marked as such and do nothing yet: Advanced Analytics with forecasting, and Client Retention & Rebooking. Nothing on the hub links to a page that does not exist.
Finding and pinning
Search the hub by what you are looking for ("quickbooks", "payroll"). Pin the reports you open most; pinned and recent ones sit at the top.
Thanks for letting us know.