How do I rebook a client before they leave?

The best moment to book the next groom is while the client is standing at the counter with a happy dog. Woof puts the button there.

At check-out

When you click Check Out on an appointment, the closing screen has Book Next Visit. It opens the booking wizard with the same client and pet selected; pick the date and time and you are done. The appointment card also suggests a date about six weeks out, the usual gap for a groom.

From any booking

Open the booking wizard for a client and select the pet. The pet step shows Recent visits: the last services this pet had in the past year, each with Rebook. Tapping it selects that service and takes you straight to the date step. A service the store no longer offers is not listed.

Clients rebook themselves

On their portal home page, every past visit has a Rebook button that opens the booking flow with that pet selected. The Rebook Reminder automation (Grow › Automations) nudges clients whose pet is past its usual gap between visits.

For clients who always come at the same time

Set up a recurring series instead: Set up recurring appointments.

A pet whose groom is finished shows as Ready on the calendar, so a glance at the day tells you who is waiting to go home. It stays that way until you check them out.